Our approach to AI and healthcare IT solutions
Technology is changing the world, and healthcare, as we know it. One thing that stays the same is NextGen Healthcare's mission to enable better outcomes by eliminating the clerical noise surrounding every stage of the care journey.
We are expanding what is possible, utilizing the best of both AI and intelligent automation to maximize efficiency for all practices.
Technology Empowering Humanity in Healthcare
Healthcare is human
Our approach aims to utilize the best in AI and intelligent automation to eliminate the clerical noise that disrupts the clinical, leaving more time for physicians and staff to provide that human element that makes care possible.
Maintain data safety
The safety of health and payment data remains at the forefront of our solution development. Bringing the power of tools that can learn from data provided to it while ensuring its safety is our top priority.
Be deliberate in AI use
With such high potential, it is paramount that AI use be managed deliberately and with care, ensuring all uses follow best practices. This is crucial to our ethical approach to using this powerful technology.
Navigate inherent bias
AI algorithms are largely products of the datasets that inform them. These can develop natural biases without deliberate human curation. We ensure our uses of AI solutions work to benefit every community and group.
Benefit the healthcare frontline
With healthcare worker shortages affecting countless practices, our goal is to provide current and future workers with the innovative tools to make their jobs better and help them provide better care.
One AI-Powered Platform—The Entire Care Journey
From first contact to lifelong care, our AI-powered platform maximizes efficiency at every stage of the care journey. Combining advanced AI with intelligent automation, a true Closed Loop™ Experience enhances outcomes and deepens relationships for both patients and providers.
It minimizes documentation and streamlines workflows, empowers individuals to actively participate in their health, and ensures that you maintain the revenue integrity needed to grow and thrive. Smarter. More efficient. Stronger connections. That’s better healthcare.
Elevating Every Stage of the Care Journey
Increasing Access
Optimizing Intake
Revolutionizing Visits
Enhancing Care Coordination
Elevating Health Management
The New UI is No UI™
Providers shouldn’t be tied to the keyboard. We’re using AI to improve doctor-patient connections to make healthcare better for both.
On a smartphone, NextGen® Ambient Assist automatically transforms doctor-patient conversations into structured SOAP notes—saving providers up to 2.5 hours per day—and with AI suggestions for ICD-10 coding, medications, lab orders, and configurable charge capture workflow. All with a simple tap.
"Ambient Assist has allowed me to be more efficient in clinic. I'm able to just focus on the patient. I find I'm more mentally present. I'm not worried about taking notes. From that standpoint, I think that makes me a better doctor."
Keith M. Nord, MD
Sports Orthopedics & Spine
“One of the biggest improvements we’ve seen over the past seven years is not only the automation of many processes but also having access to real-time data. This helps our staff make the most appropriate clinical decisions on behalf of the client."
Joey Zepeda
Director of Operations
Arizona Youth & Family Services
“Our providers no longer spend time after hours to finish charts. We’ve seen an increase in visits and quicker month-end closing. It’s not hyperbole to state that the NextGen Mobile implementation is the best EHR decision we have made."
Ryan Geiler
Advanced Clinical Applications and Analytics Coordinator
Community Medical Center
NextGen Healthcare and AI
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From documentation to patient experience, explore how NextGen Healthcare’s innovations are designed to solve real challenges without adding complexity.
